Privacy Policy

Last Updated: 02 April 2026

Welcome to Cool Care Hub. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

This website, coolcarehub.co.in, is owned and operated by Mohammad Shamshad under the brand name Cool Care Hub. Cool Care Hub provides home appliance repair and maintenance services directly to customers in Patna and nearby service areas.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone Number

  • Address (for service visits)

  • Email (if provided)

Service Information

  • Type of service requested (AC repair, installation, etc.)

  • Device details

  • Service location

Technical Information

  • IP Address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information for:

  • Providing home appliance repair services

  • Contacting you via call or WhatsApp

  • Scheduling service appointments

  • Customer support

  • Improving our services and website

  • Sending service updates or offers

3. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Our technicians (for service delivery)

  • Trusted service partners

  • Legal authorities (if required by law)

4. Use of Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies in your browser settings.

5. Data Security

We take appropriate security measures to protect your data from:

  • Unauthorized access

  • Misuse

  • Data loss

However, no method of transmission over the internet is 100% secure.

6. Third-Party Services

We may use third-party services such as:

  • WhatsApp

  • Google Analytics

  • Payment gateways (if applicable)

These platforms have their own privacy policies.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

To do so, contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Cool Care Hub
📞 Phone: 7992338144
📧 Email: support@coolcarehub.com
📍 Address: B/11, Road No. 1, Police Colony, Anisabad, Patna – 800002, Bihar, India.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

By using our website and services, you agree to this Privacy Policy.